jill77 Privacy Policy

1. Introduction

jill77 ("jill77," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and users of the jill77 online gaming platform available at jill77.org ("Platform"). This Privacy Policy ("Policy") describes how jill77 collects, processes, stores, shares, and protects your personal information in connection with your use of the Platform.

This Policy is prepared in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC) and the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

By registering an account, accessing the jill77 Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the jill77 Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

The data controller responsible for your personal information is jill77, the operator of the jill77 gaming platform. jill77 operates under PAGCOR authorization and is subject to Philippine data protection law in its capacity as a personal information controller (PIC) as defined under RA 10173.

For all data privacy inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) at: [email protected]. We aim to respond to all data privacy inquiries within fifteen (15) business days of receipt.

3. Personal Data We Collect

jill77 collects the following categories of personal data:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (to verify 21+ age eligibility)
• Email address and mobile number
• Username and encrypted password
• Philippine address (province, city/municipality)

3.2 KYC Verification Data

• Government-issued Philippine ID (e.g., passport, UMID, driver's license, PhilHealth, voter's ID) — image or scan
• Proof of address (utility bill, bank statement, or equivalent)
• Selfie or liveness check for identity verification purposes

3.3 Financial Data

• GCash or PayMaya mobile number (masked)
• Bank account name and last four digits where applicable
• Cryptocurrency wallet addresses used for deposits or withdrawals
• Transaction history: deposit amounts, withdrawal requests, timestamps

3.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs, login timestamps, and access records
• Game activity logs including bet amounts, game titles, and session durations
• Cookies and tracking identifiers (see Section 10)

3.5 Communications Data

• Support chat transcripts and email correspondence with jill77 staff
• Feedback, complaints, and dispute records

4. How We Collect Your Data

jill77 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting jill77 support.
• Automated collection: Technical data automatically generated when you access the Platform, including via cookies, log files, and analytics tools.
• Third-party payment providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment processors when processing your deposits and withdrawals.
• Identity verification services: KYC data verified through PAGCOR-approved identity verification partners.
• Regulatory sources: Information shared by PAGCOR or Philippine law enforcement agencies as required by law.

5. How We Use Your Personal Data

jill77 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jill77 account.
• Age and identity verification: To confirm that you meet the 21+ age requirement and are a genuine individual, as required by PAGCOR.
• Payment processing: To process deposits, withdrawals, and refunds via your chosen payment method.
• AML and fraud prevention: To comply with PAGCOR's Anti-Money Laundering obligations and detect, investigate, and prevent fraudulent transactions.
• Platform operation and improvement: To deliver and improve the jill77 Platform, troubleshoot technical issues, and develop new features.
• Communications: To send transaction confirmations, security alerts, support responses, and (where you have opted in) promotional communications.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, including deposit limit enforcement and self-exclusion.
• Legal compliance: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and NPC guidelines.

6. Legal Basis for Processing

jill77 processes your personal data on the following legal bases under RA 10173:

• Consent: For marketing communications and optional data processing activities where you have provided explicit opt-in consent at registration or subsequently.
• Contractual necessity: For processing required to fulfill the jill77 Terms & Conditions, including account management, game delivery, and payment processing.
• Legal obligation: For processing mandated by Philippine law, including PAGCOR licensing conditions, AML obligations, and NPC data protection requirements.
• Legitimate interests: For fraud prevention, platform security, and responsible gaming monitoring, where such interests do not override your fundamental rights.

7. Data Sharing and Disclosure

jill77 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients under strict confidentiality obligations:

• PAGCOR: Player data is shared with PAGCOR as required by our operating license, including for AML reporting and regulatory audits.
• Payment processors: GCash, PayMaya, and banking partners receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: PAGCOR-approved third-party services that assist in verifying your identity and age.
• IT and platform service providers: Cloud hosting, security, and analytics vendors who process data on jill77's behalf under data processing agreements.
• Law enforcement and regulators: Philippine government authorities, courts, the NPC, and PAGCOR where disclosure is required by law or court order.

All third-party data processors are contractually obligated to process your data only as instructed by jill77 and in accordance with RA 10173.

8. Data Retention

jill77 retains your personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations:

• Account data: Retained for the duration of your account relationship with jill77, plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years following the end of the customer relationship, as required by PAGCOR AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years, as required by Philippine AML laws.
• Support communications: Retained for two (2) years following resolution of the relevant enquiry or dispute.
• Technical logs: Retained for twelve (12) months unless a longer retention period is required for a pending investigation or legal proceeding.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

9. Data Security

jill77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and jill77 servers.
• AES-256 encryption for personal data stored in jill77 databases.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Regular third-party security audits and penetration testing.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures compliant with NPC data breach notification requirements (72-hour notification window).

Notwithstanding the foregoing, no data transmission or storage system is 100% secure. In the event of a data breach affecting your personal data, jill77 will notify you and the NPC in accordance with the requirements of RA 10173 and its Implementing Rules.

10. Cookies and Tracking Technologies

jill77 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for Platform functionality, including maintaining your login session and security state. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to understand how players use the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized.
• Preference cookies: Store your language and display preferences to personalize your experience.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the core jill77 gaming Platform. jill77 does not use cross-site tracking for advertising purposes.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jill77:

• Right to be informed: The right to know how jill77 collects and processes your personal data — as described in this Policy.
• Right of access: The right to request a copy of the personal data jill77 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jill77's legal retention obligations under PAGCOR and AML regulations.
• Right to object: The right to object to processing of your personal data based on legitimate interests, including for direct marketing.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, submit a written request to [email protected]. jill77 will respond within fifteen (15) business days. Identity verification may be required before processing your request.

12. Children's Privacy

The jill77 Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law governing casino-style online gambling. jill77 does not knowingly collect personal data from individuals under the age of 21.

If jill77 discovers or is notified that personal data has been collected from an individual under the age of 21, such data will be immediately deleted and the associated account will be permanently closed. If you believe a minor has registered on the jill77 Platform, please contact us immediately at [email protected].

13. Cross-Border Data Transfers

jill77's primary data processing infrastructure is located within the Philippines. Where personal data is transferred to service providers outside the Philippines (for example, international cloud infrastructure or KYC technology providers), jill77 ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that meet NPC standards and provide an equivalent level of protection as afforded by RA 10173.

jill77 does not transfer personal data to countries without adequate data protection frameworks without implementing appropriate protective measures.

14. Changes to This Privacy Policy

jill77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before the effective date.

Continued use of the jill77 Platform after the effective date of any amendment constitutes acceptance of the revised Policy. The "Last updated" date at the top of this page reflects the date of the most recent revision.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact jill77's Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jill77 Platform
• Response time: Within 15 business days for data privacy requests

If you are not satisfied with jill77's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.